Our Staff & Commitment
About us
Our Staff - Friendly, Reliable and Well Trained
Hoisting
Epilepsy Management
PEG/PEJ Feeding
Medication Delivery
EN and RN Nursing Care
Challenging Behaviours
Personal Care of a complex nature
Heather Hollingworth
CEO
Heather commenced at CEO in August 2019. Bringing experience from executive leadership roles in the Human Services sector and consulting roles in People, Technology, Change and customer service environments. Heather is committed to designing and driving an ongoing and sustainable growth strategy for BCD. She passionate in ensuring BCD customers receive quality services to live the life they want.
Kara Dario
Quality and Aged Care Services Leader
Kara commenced with BCD in September 2020. Kara brings over 10 yrs extensive industry and lived experience in Disability, Mental health and Aged Care. With a comprehensive background in policy development, auditing and operations, Kara has a wealth of knowledge in risk management and business continuity that is an asset to BCD. Committed to influencing change, Kara is driven to design and deliver quality services for vulnerable people across the sector. Her passion for continuous improvement and innovation allows staff at BCD to feel confident and supported to deliver best practice service.
Lee Rowell
Customer Services Leader
Lee has been involved in the community and disability services sector for over 25 years. Her commitment is to support and guide vulnerable customers and their families to lead an inclusive life in the community to reach their chosen goals, hopes and dreams what ever they may be.
Anna Dang
Business Development Leader
Anna is all about finding the human connection points and stories and how BCD can work alongside, for and with their customers and community partners to support the lives of those in need. She brings over 10 years of experience in the community service sector and is passionate about helping others to lead a life of choice.
Our staff participate in professional development courses and further training every year, to stay up-to-date and aware of the latest technology and approaches to provide quality services.
Employee Value Proposition
Access to free ongoing professional development
Regular face to face paid professional training
Online access to a free learning management system offering 20+ industry specific courses
Support in completing formal qualifications and placements with TAFE and University
Connected Team
Dedicated Care Central team
Onboarding program including buddy shifts and supervision
Closed Facebook community to share news and support you
Regular functions and gatherings to be part of a supported team
Access to wellbeing services
Access to well-being services including you and your family
Free Flu Vaccination every year
Entertainment vouchers and rewards available through our salary packaging partners
Fun fundraising and community activities we love to support
Support Worker App
Rosters and relevant information at your fingertips Simple online processes
